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Könyv Align Client and Provider Perspectives Lionel Haas

Align Client and Provider Perspectives

Best Practices in It Outsourcing

Szerző: Lionel Haas
Nyelv: Angol
Kötés: Puha kötésű
Kiadó: Springer Nature Switzerland AG
Elérhetőség: Beszállítói készleten
Küldés 5-8 napon belül
19 381 Ft
This book develops a common understanding between the client and the provider in each of the four st...

Információk a könyvről

Szerző
Lionel Haas
Nyelv
Angol
Kötés
Könyv - Puha kötésű
Kiadva
2019
oldal
198
EAN
9783030063559
ISBN
3030063550
Enbook ID
21390052
Kiadó
Springer Nature Switzerland AG
Súly
454
Méretek
155 x 235 x 12

Teljes leírás

This book develops a common understanding between the client and the provider in each of the four stages of strategic outsourcing. These stages range from discovery, where the parties envision their future collaboration; planning, where they lay the ground work for the contract and the project; building, where they effectively carry out the work; and lastly to running, where they orchestrate the relationship on a daily basis to ensure that the new, enlarged company achieves the results sought. In a simple yet direct style, it highlights the dos and don'ts the parties should bear in mind at each stage of the process and combines both the client's and the provider's perspectives by comparing their respective involvement at each stage of the process and considering, equally, their obligations in establishing a balanced relationship.The book is primarily intended for those in the private sector with experience of dealing with complex outsourcing situations and who are looking for the small or bigger differentiators that will support their decisions and actions. The target audiences include, on the client side: CCOs, CIOs, lawyers, procurement managers, outsourcing consultants and IT Service managers and, on the provider side: account managers, bid managers, outsourcing project managers, operation managers and service managers. However, it is also useful for anybody involved in outsourcing who is seeking to develop a global understanding of the main processes and roles upstream and downstream in the chain.

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