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Könyv Business Process Outsourcing - The Competitive Advantage Rick L. Click

Business Process Outsourcing - The Competitive Advantage

Szerző: Rick L. Click, Thomas N. Duening
Nyelv: Angol
Kötés: Kemény kötésű
Kiadó: John Wiley & Sons Inc
Elérhetőség: Beszállítói készleten
Küldés 14-21 napon belül
31 768 Ft
Business Process Outsourcing (BPO) is becoming the new revolution as companya s of all sizes are see...

Információk a könyvről

Szerző
Rick L. Click, Thomas N. Duening
Nyelv
Angol
Kötés
Könyv - Kemény kötésű
Kiadva
2004
oldal
242
EAN
9780471655770
ISBN
0471655775
Enbook ID
04892767
Kiadó
John Wiley & Sons Inc
Súly
506
Méretek
164 x 236 x 21

Teljes leírás

Business Process Outsourcing (BPO) is becoming the new revolution as companya s of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step--by--step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative. Each chapter features a case study, insight from a practitioner, focus on how BPO affects people, and ethical considerations. aeo Discusses both the how and why of business process outsourcing with a straightforward "how to" approach. aeo Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. aeo Empowers businesses of all sizes to take advantage of this all--encompassing business revolution.

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