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Könyv Delivering Superior Service Electronic Data Systems Corporation

Delivering Superior Service

Reshaping the Communications Service Enterprise

Szerző: Electronic Data Systems Corporation
Nyelv: Angol
Kötés: Puha kötésű
Kiadó: AuthorHouse
Elérhetőség: Beszállítói készleten
Küldés 14-21 napon belül
6 788 Ft
Decades of experience with communications enterprises worldwide are the basis for this compilation o...

Információk a könyvről

Szerző
Electronic Data Systems Corporation
Nyelv
Angol
Kötés
Könyv - Puha kötésű
Kiadva
2006
oldal
244
EAN
9781425974152
ISBN
9781425974152
Enbook ID
08442259
Kiadó
AuthorHouse
Súly
364
Méretek
152 x 229 x 14

Teljes leírás

Decades of experience with communications enterprises worldwide are the basis for this compilation of thought-leadership papers by EDS executives who serve the communications industry. The papers address key challenges Communications Service Providers (CSPs) face and recommed initiatives for resolving them. EDS believes CSPs can offer a superior customer experience and build sustained customer loyalty by going to market with products and services more quickly and efficiently. But to do so, CSPs must commit to a transformational journey that will ultimately result in customer satisfaction and revenue growth. This insightful book explains how a CSP can reshape its business model and IT environment to achieve significant business results.

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