Angol
In the beginning of the 1990s, there was a belief§that Internet would spread tremendously; and as a§result the banking sector would also change. Experts§predicted a prosperous future for it, and declared§that electronic channels would replace bank offices.§§In this work I am revealing both the inducements and§the disincentives of e-banking to find out why it did§not spread as it was expected. I analyze the factors§that influence this process: the economical§environment (EU, The Government and banks), the§social environment (people s attitude towards the new§technology, security concerns) and other factors as§well (education). §§Did the banks act correctly? Will time alone change§people s attitude towards the new technology and§would they use e-banking services more than today?§What should banks do to accelerate the accustoming§process? - These are the questions I try to answer. In the beginning of the 1990s, there was a belief§that Internet would spread tremendously; and as a§result the banking sector would also change. Experts§predicted a prosperous future for it, and declared§that electronic channels would replace bank offices.§In this work I am revealing both the inducements and§the disincentives of e-banking to find out why it did§not spread as it was expected. I analyze the factors§that influence this process: the economical§environment (EU, The Government and banks), the§social environment (people s attitude towards the new§technology, security concerns) and other factors as§well (education). §Did the banks act correctly? Will time alone change§people s attitude towards the new technology and§would they use e-banking services more than today?§What should banks do to accelerate the accustoming§process? - These are the questions I try to answer.
