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Kapcsolat

Emotional Intelligence at Work

A Professional Guide

Szerző: Dalip Singh

Nyelv:

Kötés: Puha kötésű

Kiadó: SAGE Publications Inc

Elérhetőség: Beszállítói készleten

Küldés 14-20 napon belül

6 171 Ft

Emotional Intelligence or emotional quotient has been increasingly recognized as a key determinant t...

Információk a könyvről

Szerző

Dalip Singh

Nyelv

Angol

Kötés

Könyv - Puha kötésű

Kiadva

2006

oldal

196

EAN

9780761935322

Enbook ID

04684785

Kiadó

SAGE Publications Inc

Súly

318

Méretek

141 x 217 x 13

Teljes leírás

Emotional Intelligence or emotional quotient has been increasingly recognized as a key determinant to professional success in today's high-stress environment. This third, thoroughly revised, edition of a highly acclaimed book is an essential guide to recognize, understand and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions: emotional sensitivity; emotional maturity; and emotional competency, which motivate individuals to maximize productivity, manage change and resolve conflicts. New to the Third Edition: * new knowledge assimilated after extensive empirical research; * practical solutions through real-life case studies; * practical exercises about how to help develop emotional quotient; * recommendations on how to manage emotional upsets, control anger, develop high self-esteem and empathize with others; * a fully revised version of the popular emotional quotient test based on the responses of more than 25,000 respondents.