How To Get Best Value From HR

Name: How To Get Best Value From HR
Brand: Taylor & Francis Ltd
SKU: 9780566084959
Price: 88801 HUF
Availability: InStock

Szerző: Tony Williams, Peter Reilly

Nyelv:

Kötés: Kemény kötésű

Kiadó: Taylor & Francis Ltd

Elérhetőség: 50 % esély

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Changes in business practices and the customer care situation have impacted upon the way HR delivers...

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Szerző

Tony Williams, Peter Reilly

Nyelv

Angol

Kötés

Könyv - Kemény kötésű

Kiadva

2003

oldal

160

EAN

9780566084959

ISBN

0566084953

Enbook ID

04621786

Kiadó

Taylor & Francis Ltd

Súly

510

Méretek

181 x 253 x 18

Teljes leírás

Changes in business practices and the customer care situation have impacted upon the way HR delivers the goods. Reilly and Williams focus on the implementation of shared services, an idea that resembles internal outsourcing. Hailing from the USA, it has not been seen as something peculiar to HR but applicable to any form of service delivery. Thus shared service models have been created for finance, information technology, procurement and more. What distinguishes shared services from other forms of service provision are: the nature of the services provided determined primarily by the customer; a common provision of service; and availability to users. The most significant is that the user is the choose so that the customer defines the level of the service and decides which services to take up. Thus the balance in the shared services model is shifted from producer to consumer. The services are not confined to particular groups due to pooling the services for general use. Activities are therefore usually transferred from operating units to the shared services centre - internal outsourcing.

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How To Get Best Value From HR

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