Könyv Key Account Management Peter Cheverton

Key Account Management

Szerző: Peter Cheverton
Nyelv: Angol
Kötés: Puha kötésű
Kiadó: Kogan Page Ltd
Elérhetőség: Beszállítói készleten
Küldés 14-21 napon belül
21 123 Ft
Any organization's key accounts are its lifeblood. "Key Account Management "puts forward a unique ye...

Információk a könyvről

Szerző
Nyelv
Angol
Kötés
Könyv - Puha kötésű
Kiadva
2015
oldal
416
EAN
9780749469405
ISBN
0749469404
Enbook ID
05258632
Súly
738
Méretek
170 x 239 x 23

Teljes leírás

Any organization's key accounts are its lifeblood. "Key Account Management "puts forward a unique yet straightforward planning methodology for identifying, obtaining, retaining and developing key customers. Key account management focuses on the long-term investment of resources -- both in terms of product quality and account managers -- into a customer that can offer an exceptional return on resources. But which are the key accounts? Are they the ones growing the fastest? The ones who are most financially secure? Or are they the ones who shout the loudest?Now in its sixth edition, "Key Account Management" takes a long-term, team-selling strategic view of the whole process -- from defining the customer, to managing the relationship and achieving key supplier status. With new material to reflect latest best practice, and new online resources, it stands alone as the premier book on managing key customers.

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