Managing Interpersonal Conflict

Name: Managing Interpersonal Conflict
Brand: SAGE Publications Inc
SKU: 9780803933125
Price: 30794 HUF
Availability: InStock

Szerző: William A. Donohue, Robert Kolt

Nyelv:

Kötés: Puha kötésű

Kiadó: SAGE Publications Inc

Elérhetőség: Beszállítói készleten

Küldés 14-20 napon belül

30 794 Ft

This book explores the process of interpersonal conflict - from the initial decision as to whether o...

Információk a könyvről

Szerző

William A. Donohue, Robert Kolt

Nyelv

Angol

Kötés

Könyv - Puha kötésű

Kiadva

1992

oldal

171

EAN

9780803933125

ISBN

0803933126

Enbook ID

04713737

Kiadó

SAGE Publications Inc

Súly

310

Méretek

161 x 224 x 13

Teljes leírás

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

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