Könyv Mastering Customer Relations Roger I. Cartwright

Mastering Customer Relations

Nyelv: Angol
Kötés: Puha kötésű
Elérhetőség: Beszállítói készleten
Küldés 10-18 napon belül
17 314 Ft
An introduction to customer relations, customer service and customer care, describing the concepts,...

Információk a könyvről

Nyelv
Angol
Kötés
Könyv - Puha kötésű
Kiadva
2000
oldal
238
EAN
9780333801598
ISBN
0333801598
Enbook ID
04599791
Súly
394
Méretek
156 x 231 x 14

Teljes leírás

An introduction to customer relations, customer service and customer care, describing the concepts, their practical application and their importance. This guide is designed for students of business studies, management and associated fields, the qualification frameworks for which include a study of customer relations, whether as cores or options. The author uses practical examples from real organizations in all sectors of economic and social activity to support the concepts that are introduced in an accessible format.

Érdekelheti