Measuring ITSM
Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Szerző:
Randy A. Steinberg
Elérhetőség:
Beszállítói készleten
Küldés 10-18 napon belül
8 603
Ft
How do you measure and report your IT services and processes? Which metrics matter the most to senio...
