Measuring ITSM
Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Szerző:
Randy A. Steinberg
Elérhetőség:
Beszállítói készleten
Küldés 9-15 napon belül
9 697
Ft
How do you measure and report your IT services and processes? Which metrics matter the most to senio...
