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Measuring the Performance of Human Service Programs

Name: Measuring the Performance of Human Service Programs
Brand: SAGE Publications Inc
SKU: 9781412970617
Price: 18906 HUF
Availability: InStock

Szerző: Lawrence Martin

Nyelv:

Kötés: Puha kötésű

Kiadó: SAGE Publications Inc

Elérhetőség: Beszállítói készleten

Küldés 14-20 napon belül

18 906 Ft

Government and nongovernmental human service organizations are under increasing pressure to demonstr...

Információk a könyvről

Szerző

Lawrence Martin

Nyelv

Angol

Kötés

Könyv - Puha kötésű

Kiadva

2009

oldal

160

EAN

9781412970617

ISBN

141297061X

Enbook ID

04214609

Kiadó

SAGE Publications Inc

Súly

222

Méretek

227 x 153 x 8

Teljes leírás

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.