Könyv Process-Oriented Dynamic Capabilities Ralf Plattfaut

Process-Oriented Dynamic Capabilities

Framework Development, Empirical Applications and Methodological Support

Szerző: Ralf Plattfaut
Nyelv: Angol
Kötés: Puha kötésű
Elérhetőség: Beszállítói készleten
Küldés 5-8 napon belül
19 305 Ft
This book introduces a process-oriented dynamic capability framework to study both, service innovati...

Információk a könyvről

Szerző
Nyelv
Angol
Kötés
Könyv - Puha kötésű
Kiadva
2013
oldal
60
EAN
9783319032504
ISBN
331903250X
Enbook ID
05266884
Súly
1241
Méretek
155 x 235 x 5

Teljes leírás

This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.

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