Könyv Reducing TCO of customer service with VoIP and Secure Chat Jerome Breguet

Reducing TCO of customer service with VoIP and Secure Chat

Reducing Total Cost of Ownership (TCO) of customer service for a global company by VoIP and Secure Chat.

Szerző: Jerome Breguet
Nyelv: Angol
Kötés: Puha kötésű
Elérhetőség: Beszállítói készleten
Küldés 5-8 napon belül
12 404 Ft
Today a customer service usually uses only one type of communication to be reached by their client;...

Információk a könyvről

Szerző
Nyelv
Angol
Kötés
Könyv - Puha kötésű
Kiadva
2016
oldal
52
EAN
9783330005174
ISBN
3330005173
Enbook ID
15545299
Súly
94
Méretek
150 x 220 x 3

Teljes leírás

Today a customer service usually uses only one type of communication to be reached by their client; the telephone. With the technology of today a customer service of a company can be reached with other methods which are fast, secure and cheaper. These technologies are based on the infrastructure offered by Internet. This document will present analysis, prove and define that new technologies can be used to improved customer service, these communications are already in fact used by many consumers to contact a customer representative.

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