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Könyv Services Science Bernd Stauss

Services Science

Fundamentals, Challenges and Future Developments

Szerző: Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn
Nyelv: Angol
Kötés: Kemény kötésű
Kiadó: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Elérhetőség: Beszállítói készleten alacsony példányszámban
Küldés 13-18 napon belül
21 194 Ft
The service sector has dominated advanced economies for years. In many countries, it accounts for mo...

Információk a könyvről

Szerző
Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn
Nyelv
Angol
Kötés
Könyv - Kemény kötésű
Kiadva
2007
oldal
172
EAN
9783540744870
ISBN
3540744878
Enbook ID
01569115
Kiadó
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Súly
980
Méretek
155 x 235 x 22

Teljes leírás

The service sector has dominated advanced economies for years. In many countries, it accounts for more than 70% of gross domestic product, and approximately the same percentage of all employees work in this sector. To reflect the economic relevance of the service sector, services science must be established as an academic discipline. But the path in pursuit of this goal is riddled with challenges, especially in the fields of services research, service-oriented education and service-related collaborations. This book includes detailed articles and short statements on each field, written by academics and experts. They explain which challenges need to be met by research and academic training in the services community of the 21st century. The contributions contained in this book reflect the content of presentations and statements given at the first German Services Science Conference.

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