Több mint 4 millió cím angol és más nyelveken! Fedezd fel új történetedet még ma!

Smart Service Systems, Operations Management, and Analytics

Name: Smart Service Systems, Operations Management, and Analytics
Brand: Springer Nature Switzerland AG
SKU: 9783030309664
Price: 57446 HUF
Availability: InStock

Proceedings of the 2019 INFORMS International Conference on Service Science

Szerző: Hui Yang, Robin Qiu, Weiwei Chen

Nyelv:

Kötés: Kemény kötésű

Kiadó: Springer Nature Switzerland AG

Elérhetőség: Beszállítói készleten

Küldés 10-13 napon belül

57 446 Ft

This volume offers state-of-the-art research in service science and its related research, education...

Információk a könyvről

Szerző

Hui Yang, Robin Qiu, Weiwei Chen

Nyelv

Angol

Kötés

Könyv - Kemény kötésű

Kiadva

2019

oldal

403

EAN

9783030309664

Enbook ID

24519934

Kiadó

Springer Nature Switzerland AG

Súly

781

Méretek

155 x 235 x 28

Teljes leírás

This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science.