The Impacts of ISO9001:2008 Implementation on Employees job satisfaction

Name: The Impacts of ISO9001:2008 Implementation on Employees job satisfaction
Brand: LAP Lambert Academic Publishing
SKU: 9783659456589
Price: 18994 HUF
Availability: InStock

Szerző: Elias Bekele Tekle

Nyelv:

Kötés: Puha kötésű

Kiadó: LAP Lambert Academic Publishing

Elérhetőség: 50 % esély

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In recent years, ISO 9000 has gained significant acceptance in many organizations in Ethiopia. Most...

Információk a könyvről

Szerző

Elias Bekele Tekle

Nyelv

Angol

Kötés

Könyv - Puha kötésű

Kiadva

2013

oldal

108

EAN

9783659456589

Enbook ID

02201658

Kiadó

LAP Lambert Academic Publishing

Súly

179

Méretek

150 x 220 x 6

Teljes leírás

In recent years, ISO 9000 has gained significant acceptance in many organizations in Ethiopia. Most of these organizations believe that ISO 9000 can assist them in surviving the unstable business environment and achieving competitive advantage over their competitors. The main motive behind this adoption is that the quality has become increasingly central features that the customers value. Customers are now more aware and looking for quality products and services than they were in previous years. Satisfaction is the focal point for the shift in their behavior. Because of this, some companies use ISO 9000 certification as a way to show their customers that they are quality concern and looking forward to providing only quality products or services (Othman, 2001). ISO 9000 involves adjustment to the organizations. When change is on a large scale, and involves many individuals and divisions, there are problems (Harvey and Brown, 1996; Ferguson & Cheyne, 1995). Employees are assigned with different job and with increased workload and paperwork, change in working environment, change

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The Impacts of ISO9001:2008 Implementation on Employees job satisfaction

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