Total Quality Management (TQM)
Szerző:
Luthra, Sunil (State Institute of Engineering and Technology, Nilokheri), Garg, Dixit (National Institute of Technology, Kurukshetra, India), Ashish (SOET) Aggarwal, Mangla, Sachin K. (Plymouth Universit
Elérhetőség:
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Küldés 9-13 napon belül
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Organisations are focused on total customer satisfaction. However there is a lack of understanding t...